作者:史晔华 主编ISBN:9787122030474, 7122030474
出版社:化学工业出版社 出版日期:2008-8-1 定价:￥15.00本书的特点是：与专业紧密结合，循序渐进、由易而难，包括课文和对话，课后配有相关的习题。对话涉及人力资源管理、客服、工程维修、财务、租赁、安全、保洁绿化、行政、会所服务十大岗位英语用语。以岗位为中心编写，提供了比较真实的语言情景，便于读者按各自岗位找到相应的内容；突出语言的交际性，以实现交际为目的，弱化语法，强化口语、阅读和写作能力的综合训练，生动易懂。
本书既可作为高职院校物业管理、房地产专业学生教材使用，也可作为物业管理企业的员工培训以及物业管理从业人员自学用书。 目录： To the Student Unit 1 Interview Task 1 Interview Task 2 The Introduction to the Company Task 3 Writing: Application Letter Unit 2 Custom Service I Task 1 Procedure of Residence Task 2 Have a Residential Card Unit 3 Custom Service II Task 1 Complaints Task 2 Deal With the Repairs Unit 4 Engineering Department Task 1 Building Test Task 2 Decoration Affair Task 3 Repairs Task 4 Writing: Bulletin Board Unit 5 Finance Department Task 1 What does Property Management Fee Include Task 2 How to Charge Task 3 Rent Collection Unit 6 Leasing Department Task 1 Rent/Sale a House Task 2 Classification of Lease Task 3 Lease Contract Unit 7 Security Department Task 1 Give Direction Task 2 Parking Task 3 Fire Prevention Unit 8 Cleaning & Gardening Department Task 1 Pet Control Task 2 Cleaning Task 3 Gardening Unit 9 Administration Office Task 1 Owners'Committee Task 2 Community Culture Activities Unit 10 Clubhouse Task Visitors in Gym Club Appendix Key to the Exercises Referrenee 词条内容仅供参考，如果您需要解决具体问题
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